Refund Policy

Software licenses, implementation fees, and professional services are generally non-refundable once work has commenced or access has been provisioned, except where required by applicable law or explicitly agreed in a signed commercial contract.

Demo and evaluation access

Product demos and trial access provided for evaluation do not create an obligation to purchase and are not subject to refund claims.

Disputes

If you believe a billing error has occurred, contact ceo@intixus.com within 14 days of the charge with supporting details. We will investigate in good faith.